Domestic Violence Service Providers’ Technology Readiness and Information Needs

Murray, C. E.,
Chow, A. S.,
Pow, A. M.,
Croxton, R.,
Poteat, L.
Year Published: 2015
Journal Article
Journal Name: 
Journal of Aggression, Maltreatment & Trauma
Volume: 24

Issue: 3
Routledge, Taylor & Francis Group

Technology-based applications hold promise as effective, efficient means of disseminating research- and practice-based information to professionals concerned with domestic violence. Other related uses of technology in this field have grown, including safety planning to address technology-related risks to victims and the integration of software programs into domestic violence agencies. However, there has been little research into the levels of technology readiness and the technology-related information needs of these professionals. In this study, the authors conducted a national survey of 471 professionals working in the field of domestic violence. Findings reveal differences in professionals’ technology readiness based on key demographic and professional characteristics. They also demonstrate the diversity of information needs within this professional field. The authors discuss the implications for future research and practice. Modified Author Abstract.

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