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A new brief (PDF, 803KB) from the Administration for Children & Families' Office of Planning, Research & Evaluation provides an overview of cultural competence for organizations serving children and families from diverse ethnic and racial backgrounds, with a particular focus on Hispanic people.
For organizations to achieve full cultural competence and effectively assist clients, the authors of the brief say, appropriate organizational policies, procedures, and staff training must be in place. Ultimately, they write, being culturally competent requires a commitment to understanding another's beliefs, morals, and values and being actively aware of what affects and holds value for your clients.