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Many staff members of social service organizations have been through trauma just like the families and youth they serve. An organization that is truly trauma-informed creates an environment that is as safe for its workforce as it is for clients.
Multiplying Connections, a Philadelphia-based organization, has created a short online tutorial that outlines steps facilitators can take to foster a trauma-informed environment during staff trainings. In addition to creating a safer and more supportive atmosphere for staff, trauma-informed facilitation serves as a model for staff to practice with the families and youth they work with every day.
Here are a few examples of Multiplying Connections’ tips for trauma-informed facilitation:
Notify trainees of upcoming sensitive content (e.g., a discussion of child sexual abuse).
Remind trainees to practice self-care, which may include stepping out of a session for a few minutes.
Post a “feelings thermometer” on a wall in the room, so trainees can check-in with themselves throughout the training to see how they are responding to the material.
Publications discussed here do not necessarily reflect the views of the National Clearinghouse on Families and Youth, the Family and Youth Services Bureau, or the Administration for Children and Families.